access
EVERY VENUE IN NYC should provide basic accessibility info on their website & instagram highlights. i hoped by now (12/31/24) we'd be discussing how to do it well, but til then, PRIORITY Qs:
1) ♿️ can wheelchair users get inside?
2) 🅰️ what's the age policy?
3) 🔄 😷 are there air purifiers or masks?
4) ✉️ how can folks get in touch?
please address these before moving on to "next steps"!
[note: page is a messy work-in-progress!! feedback to contact@nyc-noise.com, subject line "ACCESS."]
thanks to dan palumbo (1987-2017); sorry for delay.
| 1. access basics + site symbols |
| 2. tips |
| 3. examples |
| 4. share access on insta |
| 5. next steps (after the basics) |
| 6. examples in the wild |
| 7. looking for PARTNERS |
| 8. plz sue eric adams |
| 9. [long ramble] |
access basics + symbols
• Are all ages allowed? 🅰️
yes: "🅰️ all ages." no: "21+" (or 16+, 18+, etc.). depends: "under 18 permitted with guardian," or "age policy varies by event & can be confirmed on ticket pages."
• Can wheelchair users enter the performance space & bathroom? ♿️
yes: "♿️ venue & bathroom are wheelchair accessible." no: "📶 venue is up a flight of 12 stairs & is not wheelchair accessible." maybe / unsure: "☑️ entrance & bathroom are step-free, & doors are 30" wide." yes, with qualifiers like required prior contact, no guarantee of restroom access, or partial space access: "to request elevator access, contact us at <email/phone>. "♿️ main space events are fully accessible, but 📶 basement events can only be reached by stairs."
• Do you require masks &/or have air purifiers? 😷 🔄
yes: "😷 masks required & provided, 🔄 air purifiers in space." no: "masks not required" or "masking encouraged."
🅰️ = all ages
♿️ = fully wheelchair accessible
☑️ = wheelchair accessible *with caveats*: may require prior contact, have some inaccessible spaces, or lack an accessible restroom. (if there's no link or note after this emoji, it's likely flat entry outdoors with no bathroom info.)
📶 = necessary stairs; not wheelchair accessible
⏳ = i got in touch with the venue & am waiting to hear back
❓ = not sure
[note: since '23 i've contacted hundreds of venues through email, DMs, drop-ins, & even (gasp!!!) phone calls; if your space still has a "?," please email me info, even if you think it's obvious!!! both my memory & powers of observation are trash, & i don't trust myself without confirmation...]
😷 = has masking policy!!
🔄 = has air purifiers
💡 = strobe lighting
💨 = smoke, fog, haze, etc.
if the venue itself has an accessibility statement online, then the listing's "ACCESS" will be a teal link to that page; hurray!!! :D
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tips
• be CONCISE about basics before going into detail
• be HONEST; e.g., don't mention an elevator if people can't use it!
• be TRANSPARENT by using simple, explicit language & making info easy to find in fixed locations on your website & socials; don't make people expand a section, "read more," or otherwise work to find out if they can visit!!
• start OUTSIDE by explaining what wheelchair users will encounter approaching your venue (more on this under accessible example below)
• when unsure, DESCRIBE; e.g., if you aren't sure if a space is wheelchair accessible, give the width of the door and describe the flooring
• provide CONTACT INFO, ideally an email address that someone actually checks
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examples
wheelchair-accessible w/ masking
"[Venue] is an all ages (🅰️) and wheelchair accessible space (♿️); we request that all audience members wear masks (😷), and can provide KN95s at entry if needed. There is a ramp to the entrance's glass door; visitors are visible to staff, who can assist with entry, and the venue and restrooms are step-free. Individual event pages provide warning if strobe lighting will be in use. Please contact us at <email> with any questions."
NOTE: few nyc venues have automatic doors, so even if your space is technically accessible, it may require prior contact for a solo wheelchair user to get inside; this is why you should describe what wheelchair users will encounter outside your venue, & whether steps are necessary before arrival. is there a buzzer visitors can ring or a phone number they can call to be let inside, or will they be immediately visible to door staff who can provide assistance? if yes, say so; if no, figure out what info's needed to arrange entry & provide instructions. your accessibility note should assume a wheelchair user traveling solo, & provide all info they would need to get inside.
wheelchair-inaccessible
"[Note mask & age policies] + Venue is up a flight of 12 stairs 📶 and is not wheelchair accessible. Please contact us at <email> with any questions."
partially-accessible
"[Note mask & age policies] + Venue's performance space is wheelchair accessible (♿️) by [temporary ramp, portable stairclimber, etc.]; to arrange entry, please contact us at <email> with the date of your planned visit and [any other info needed to provide timely access]. The restroom is not wheelchair accessible; the door is 25" wide."
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share access on insta
whether or not your space has a website, it's great to post accessibility info to instagram stories & then pin it to your profile as a permanent highlight labeled "accessibility" for ease of checking. you can be ~cute~ or austere about it, as long as you convey the info! here's an example using recent pic + a basic text template:
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next steps (after the basics)
• other restroom info, e.g. availability of gender-neutral stalls or changing stations
• other spaces: even if the main space is accessible, can wheelchair users access other advertised spaces, such as a backyard or rooftop? is the stage accessible?
• seating options; example from Nowadays: "During parties, seating is available both on and off the dance floor."
• strobes & lighting; example from Nowadays: "Most nighttime parties include the use of strobe lights and water based haze." if you don't have strobe lights, let potential visitors know!
• earplug availability
• NOTAFLOF & work trade availability for poor people
• location of free water
• harm reduction supplies, if available
• how to locate organizers or other staff; relatedly,
• what to do if an audience member experiences or witnesses harassment, violence, or illness?
• language info, if any staff members &/or materials are multilingual (ideally provide this info in that other language!)
• distance to parking & transit, including whether there's an accessible station nearby (or anyway a station that should be accessible if sh*t is working, according to new.mta.info/accessibility/stations)
• asl interpretation & sound descriptions, if available
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examples in the wild
...followed by "→" & my reductive translation on site. the below examples all provide concise accessibility statements on fixed pages (hurray!!), though most are missing age info & masking policies. some spaces aren't included because they lack a fixed access info page (blank forms, e-flux), change their urls often without redirects (fouroneone), or aren't easily searched cuz users need to expand a section to see info (gibney, greene space, pioneer works), but their info's otherwise great!! [greek chorus sings 🎵 "she's f*ckin annoyinggg, why make these hyper-specific critiques, just email them or don't!" 🎵 look i will i will, just waiting to do another big BATCH]
• Village Vanguard // villagevanguard.com/faq // "ARE YOU HANDICAP ACCESSIBLE? No, the 15 steps down to the club are not wheelchair accessible." → "📶 15 steps" // starting with a GREAT inaccessibility statement: clear, concise, uses words like "wheelchair" people often search when seeking info. inaccessible spaces often provide no access info at all, & some use hazy language or start with their future plans, which is not helpful if someone just wants to know if they can get inside. remember that the point is to provide info for people who wanna visit your space; don't waste their time with your hopes & dreams or guilt, just tell them those 15 steps aren't accessible!!
• Amant // amant.org/visit/plan-your-visit // "Our entry at 315 Maujer Street is step-free and suitable for wheelchair users. Our galleries, bookstore, and restroom facilities are also wheelchair accessible. ... For further information about accessibility at Amant, or for booking an interpreter, please email us at: tours@amant.org." → ♿️ // page also includes info on exhibition materials (in english & spanish, tho the site is not), descriptive audio guides, ASL interpretation.
• CPR // cprnyc.org/mission-values // "CPR is a fully ADA-compliant and accessible venue with two gender inclusive restrooms and one wheelchair accessible restroom." → ♿️
• Dimenna Center // dimennacenter.org/about/ // "Our facility is fully accessible for those who have impaired mobility. There is elevator access to all our spaces, and our bathrooms are designed for wheelchair access. There is a wheelchair on site, and we ask visitors to bring a companion with them if they need assistance with entering/exiting or operating their wheelchair." → ♿️
• Grace Exhibition Space // graceexhibitionspace.org/about // "GRACE EXHIBITION SPACE IS WHEELCHAIR ACCESSIBLE IN THE PERFORMANCE SPACE AND RESTROOM" → ♿️ // all caps isn't great for readability... but this is marvelously succinct!! :D
• The Jazz Gallery // jazzgallery.org/faq // "Our performance space & lounge can be easily accessed by wheelchair and we have one ADA compliant bathroom in our lounge." → ♿️
• LPR // lpr.com/faq/ // "Q. Is LPR wheelchair accessible? A. Yes. We have an elevator down to the main room. If you have other specific needs or questions about elevator access, please feel free to e-mail us in advance at info@lprnyc.com. Otherwise, just let our door staff know that you’ll need elevator access and someone will be glad to help out." → ♿️
• Nowadays // nowadays.nyc/about/ // "The wheelchair entrance to our indoor space is in the driveway, which is the access point most commonly used to enter Nowadays. During parties the driveway gate is locked, so please ask staff at the street entrance for assistance with entry. All of our bathrooms are gender-neutral. There is one accessible stall indoors. Just ask any Nowadays staff member for the key, and they can show you the way. [...] The ground in our back yard is rough dirt with some gravel, and the dance floor, which is in use on Sundays between mid-May and late October for Mister Sunday, is made of a soft playground material (it’s also a little uneven). There is one accessible bathroom outdoors, and places to eat are available at picnic tables and on benches." → ☑️ "for wheelchair entry, ask staff at street entrance; backyard is rough dirt/gravel, soft dance floor" // also includes info on seating & lights (excerpted above), quieter spaces, food availability times, non-alcoholic drinks, & water + earplugs.
• Roulette // roulette.org/directions/ticketing-policies/ // "Roulette’s main floor is wheelchair accessible space via the ramp entrance on Atlantic Avenue. Requests for reasonable accommodation should be made in advance of the concert or event. Please contact our Box Office at boxoffice@roulette.org or (917) 267-0368 (voice only) for questions or needs. We have an ADA compliant and all-gender restroom with a baby changing station." → ♿️ // "reasonable" always feels a lil weird to me, but that's a quibble ¯\_(ツ)_/¯
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looking for PARTNERS
[chunks from this other long post on access; leaving all of this up, but more interested in hearing from individuals; frankly kinda disappointed with the orgs i've talked to so far, womp!!]
please reach out <contact@nyc-noise.com> if you...
• are disabled & luv live music –– especially if u live in nyc & use a wheelchair / other mobility aids / screen readers; still working on getting cash for consultations, but would love feedback on stuff like sample language for sites, screen reader site navigation tips, whatever!
• are with an organization or nonprofit promoting accessibility in the arts
• do ~design~ for mobile / web apps, especially with map integration (shoutout to nick mcmaster of krallice, who worked w/ me on a web app database prototype!)
that 2nd ask has been tough, so let's indent & expand for emphasis:
i hope to partner with Another Website capable of hosting & maintaining a database of detailed venue accessibility profiles; if your nyc-based org can handle this project, i will help you build it & also boost your traffic, with every listing linking to yr site!
if you're with a national nonprofit & think you can do this, then... idk i guess reach out, but i will be skeptical: multi-city efforts often fail cuz both accessibility & nyc are complex AF, & often orgs want to say they're providing a resource without putting in money or hours. i will do lots of unpaid labor to make this happen, but i'm not looking to run someone else's site; if your only "offer" is for me to maintain your database myself, & you won't correct your outdated listings even when i share all my data with you, then i will just grumble about it on the internet! (shoutout to half access, a site i invited to partner on this since they have supposedly already done it; check them out for hard-to-parse info on the closed-since-2019 brooklyn bazaar! 🙃 but snark aside, half access, plz get back in touch if you find time to update your listings!!)
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nyc mopd (aka eric adams *GASP* shirks legal responsibilities some more???)
TL;DR: I THINK THE MAYOR'S BREAKING THE LAW IN THIS OTHER WAY ALSO; if you're disabled & know a lawyer, see if u can get that money!!!
there's an overview at nyc-noise.com/mopd, but the gist = the mayor's office for people with disabilities (MOPD) stopped posting annual accessible nyc reports (yearly from 2016-2021; now here), & i think their last digital accessibility report is a sham. i reached out 11/17/23 about a report that was legally required to be posted online by 7/1/23 (per local law 26); it looks like they threw something together after my email –– the now-listed 2023 report's dated 11/20/23 –– but it doesn't actually provide information: they seem to have just copy/pasted the 2021 report & thrown up an empty excel template as an "appendix," i guess hoping no one would bother looking for actual scores.
for perspective: the last report was put together by former-digital-accessibility-coordinator Walei Sabry; since the whole point (of the LAW) is to "document the compliance of websites maintained by or on behalf of the city," sabry's 2021 report has the RESULTS of the audits, with SCORES, & if you wanna get in the weeds there are 5 appendices with scoring methodology, survey results, etc. the 2023 report talks about audits & scores, but it doesn't actually uhhh say what they are?? & the (unlabeled) appendix with scoring breakdown just says "scoring incomplete" & "no scores" over & over... which sounds a lot like not actually doing the thing!! i responded 12/27/23 & never heard back ¯\_(ツ)_/¯ will keep u all updated!!
other misc stuff for me to check (this is genuinely not for *you* lol... sorry, i have too many bookmarks & don't wanna forget!!):
–– how to comply w/ ADA guidelines (manhattan)
–– storefront accessibility (doors within 18" of sidewalk)
–– 2019 law (requirements for portable ramps in prior code buildings)
–– inclusive design guidelines
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[i love our town, but it is at times a garbage fire:] lengthier post-amble
[i wrote all these words sometime in 2022 & they were v distracting at the top but i don't feel like deleting them yet soooo here we go ¯\_(ツ)_/¯ if you read all of this, that's quite a personal choice lol]
––––––––
we know this: nyc is TRASH for people with disabilities.
one of the biggest issues is just GETTING AROUND: our subway system is one of the least accessible major transit systems in the world (check this sobering comptroller's report for breakdowns); where elevators exist, they're often busted; the buses are a shitshow & Access-a-Ride is a joke; the "vast majority" of our traffic signals are inaccessible to those with visual impairments, & our sidewalks are "an obstacle course". if you've ever maneuvered a stroller through one of the zillion stations without an elevator, you may have been devastated but were certainly not surprised by the death of 22-year-old Malaysia Goodson, who fell down a flight of stairs while carrying one with her daughter, a horrific accident that renewed conversations around the MTA's lack of access as a reproductive justice issue.
none of us want to continue these fucked up disparities in our creative communities, but... MONEY. even developers with cash aren't building inclusive spaces, probably because the city as a whole hasn't done shit about its mountains of ada-related lawsuits; last year a nyt piece promisingly titled "Finding a Home that Can Accommodate a Disability" may have achieved the impressive feat of pissing people off more than their usual real estate trash fire fare (turns out the solution for that particular 34-year-old was just paying $2400/month in rent 🙃).
because most of nyc is inaccessible, & the city isn't subsidizing progress, accessible spaces tend to be more expensive… and those without a truckload of cash often don't have the means to rent them. it's gonna be tough to find a DIY spot that can be reached via wheelchair for the same reason that very few of our homes can be reached that way: who can afford a place with an elevator??? the DIY-world aside, even most "legit" art spaces are facing hella costs & back rent right now because, oh right, the fuckin pandemic.
if it sounds like i'm engaging in preemptive (…down here i guess post-emptive??) apologetics, that's because i am, lol: i want to start providing info on access in music venues, but i'm not trying to shame DIY spaces for lacking capital or valorize institutions that pay their way to goodwill. to take an extreme case, i'm not here to applaud carnegie hall for either their elevators or their afrofuturism festival; i'm glad those things exist in ways that benefit people i care about, but recognize that ultimately the institution itself is an irredeemable cesspool that exists to benefit the rich (mostly) dudes on its board. (see also Sizeable Rant at nyc-noise.com/fuck-carnegie/; it's a BIT much, but i'm still partial to "goofy noblesse oblige-ass fetishization of the supposedly-altruistic rich"...)